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Reset the Microsoft Store Cache with wsreset

Fix a Microsoft Store that won't open or fails to download apps by clearing its cache with the built-in wsreset command.

WindowscleanupcmdappsLow risk
Press Win+R, type wsreset.exe and press Enter — a blank window opens for a few seconds, then the Store relaunches with a cleared cache.

01Command

Command
$ wsreset.exe

02What it does

The Microsoft Store keeps a local cache of app listings and download state. When that cache is corrupted, the Store may refuse to open, spin forever on downloads, or fail app updates. wsreset.exe purges the cache without touching your installed apps, account, or downloads history. The command runs silently in a blank console window for several seconds and then opens the Store automatically.

03Risk

RiskLow risk
!Warning: If the black window stays open for more than 10 minutes, close it and restart the PC before trying again. This resets only the Store cache — it does not uninstall apps.

04Undo

✓No undo needed — this command does not change persistent state.

05Sources

  • Microsoft Store doesn't open (Microsoft Support)
    Microsoft Support · vendor-doc · 2026-09-17
    Evidence: Microsoft's official troubleshooting article for a Store that won't open instructs users to run wsreset.exe, which clears the Store cache and relaunches the app.

Last verified: 2026-09-18 · Category: System & Settings

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